Kroger Loses Customer Information

These days, we take our privacy and security more seriously than we ever have.  We as consumers especially entrust companies to even put forth a more concerted effort with their vast databases of "our" information.  When a company has information that has been suspected of being compromised, sometimes we as consumers will never hear about it.  The company just does not want to risk the bad publicity.

We need to be more vigilant!  Kroger sent out emails to their database of customers, citing a breach in their security from outside the company.  Although the alleged information that was used, is name and email only, it shows that there is perhaps a larger underlying problem.  Another look should be taken at their information protection systems.  It's reiterates to all companies, to do the same, and be prepared for their security to be punctured and head it off beforehand.  The statement was:

Dear [Kroger Customer], Kroger wants you to know that the data base with our customers' names and email addresses has been breached by someone outside of the company. This data base contains the names and email addresses of customers who voluntarily provided their names and email addresses to Kroger. We want to assure you that the only information that was obtained was your name and email address. As a result, it is possible you may receive some spam email messages. We apologize for any inconvenience. Kroger wants to remind you not to open emails from senders you do not know. Also, Kroger would never ask you to email personal information such as credit card numbers or social security numbers. If you receive such a request, it did not come from Kroger and should be deleted. If you have concerns, you are welcome to call Kroger’s customer service center at 1-800-Krogers (1-800-576-4377). Sincerely, The Kroger Family of Stores

If you wish to create or edit your online Kroger profile, please click here. The Kroger Co. 1014 Vine Street Cincinnati, OH 45202 (It was a nice touch to offer a link to create a customer account)